At Voeux Interiors, we’re committed to protecting and respecting your privacy. This notice explains what personal data we collect, how we use it, who we share it with, and the choices and rights you have. We handle your information in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who We Are

Voeux Interiors is a trading name of Voeux Interiors Ltd, a company registered in England and Wales under company number 16743174, with its registered office at Headrow House, 19 Old Leeds Road, Huddersfield, West Yorkshire, England, HD1 1SG. We are the data controller responsible for your personal data.

Information We Collect

Depending on how you interact with us, we may collect:

• Your name and contact details
• Delivery and billing addresses
• Your email address and phone number
• Payment and transaction details
• Your order history
• Your marketing preferences
• Messages you send us through customer service
• Your IP address and browsing activity on our website

Why We Use Your Information

We only use your information where we have a clear and lawful reason to do so. This includes:

• Processing and fulfilling your orders and payments
• Keeping you updated about the progress of your order
• Providing customer support and handling returns or queries
• Sending you marketing messages where you have agreed to receive them
• Improving our website, products and services
• Meeting our legal and regulatory obligations

Our Legal Bases for Using Your Data

We rely on different lawful bases depending on the situation:

• Performance of a contract — to process and deliver the orders you place with us
• Consent — to send you marketing messages, which you can withdraw at any time
• Legal obligation — for example, keeping financial records as required by law
• Legitimate interests — to run and improve our business, prevent fraud, and provide a better experience, balanced against your rights

Sharing Your Information

We never sell or rent your personal data to anyone. We may share it with trusted partners who help us run our business, and only to the extent necessary, including:

• Our payment providers, to process your payments securely
• Our delivery couriers, such as Evri and BSTAR, to deliver your order
  IT, hosting and email service providers who support our website and communications

These partners are only permitted to use your data for the purposes we specify and under agreements that require them to keep it secure.

International Transfers

Most of your data is held within the UK or the European Economic Area. If we ever need to transfer it elsewhere, we’ll make sure appropriate safeguards are in place, such as Standard Contractual Clauses.

How Long We Keep Your Information

We keep your personal data only for as long as we need it for the purposes set out in this notice, or as required to meet our legal obligations. When we no longer need it, we securely delete or destroy it.

Marketing

If you’ve chosen to hear from us, we’ll send you updates about new products, offers and inspiration. You can change your preferences or opt out at any time by emailing info@voeuxinteriors.com or using the unsubscribe link in any marketing email. If you opt out, we’ll keep a minimal record of your preference so we don’t contact you again by mistake.

Keeping Your Information Secure

We take the security of your information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss or misuse.

Cookies

Our website uses cookies to improve your browsing experience. You can find out more in our Cookies Policy.

Links to Other Websites

Our website may contain links to other sites. Those sites have their own privacy notices, and we’re not responsible for how they handle your data — please read their notices when you visit them.

Your Rights

You have the right to:

• Ask for a copy of the personal data we hold about you
• Ask us to correct or complete any inaccurate or incomplete data
• Ask us to delete your data in certain circumstances
• Ask us to restrict how we use your data
• Ask to receive your data in a portable format
• Object to certain types of processing, including direct marketing
• Not be subject to decisions made solely by automated means

To exercise any of these rights, please email us at info@voeuxinteriors.com.

Changes to This Notice

We may update this notice from time to time. If we make changes, we’ll update the date below.

Last updated: June 2026.

Complaints

If you’re unhappy with how we’ve handled your personal data, please get in touch at info@voeuxinteriors.com or 020 3355 6786 and we’ll do our best to put things right.

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk or on 0303 123 1113.

Contact Us

• Email: info@voeuxinteriors.com
• Phone: 020 3355 6786
• Write to us: Voeux Interiors Ltd, Headrow House, 19 Old Leeds Road, Huddersfield, West Yorkshire, England, HD1 1SG